General terms & conditions
Acceptance of Contract Terms
Must be 18 Years or older
You agreed that you are 18 years or older to use this site. You also agree that you may not knowingly purchase products that are unlawful where you reside.
For your convenience, certain hyperlinks may be provided on the site which link to other websites that are not under the control of Solasta. Solasta does not sponsor or endorse such websites and is not responsible for the accuracy, content, or any aspect thereof. Solasta disclaims all liability for such websites, and for any use of the links to such websites themselves. We also disclaim all liability and make no representations or warranties for any products or services made available, sold or provided to you by any third party. Links do not imply that Solasta is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in connection with or accessible through such links, or that any linked site is authorized to use any trademark, trade name, logo or copyright symbol of Solasta or any of its affiliates.
Solasta grants you a limited license to access and make personal use of this site and the content for legitimate purposes. Except as expressly provided for in this Agreement, any alteration, modification, download, reproduction, redistribution, retransmission, redisplay or other use of any content in any other manner or for any other purpose constitutes an infringement of Solasta's intellectual property and other proprietary rights. Other than as necessary and required to facilitate your personal use, you may not reproduce, perform, create derivative works from, republish, upload, post, retransmit, or redistribute in any way whatsoever any content from this site, or any other Web site owned or operated by Solasta, without the prior written permission of Solasta. Use of the Content or any portion thereof on any other Web site or other networked computer environment is expressly prohibited without prior written permission from Solasta. You shall not remove or modify any copyright notice or trademark legend, author attribution or other notice placed on or contained within the content. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you will immediately destroy any downloaded and printed materials. You also may not, without Solasta's permission, "mirror" any material contained on this site on any other server. Any unauthorized use of any material contained on this site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. The following activities are also expressly prohibited without Solasta's prior written permission: any non-personal or commercial use; use of any robot, spider, other automatic device, or manual process to monitor or copy the Web site or any of its content; "mirroring" the Web site or any content on any other server; collection or use of product listings, descriptions, or prices for a supplier of competitive or comparable products; and any action that imposes an unreasonable or disproportionately large load on the Web site or otherwise interferes with its functioning.
U.S. Government Restricted Rights
The materials on this site are provided with "Restricted Rights." Use, duplication, or disclosure by the Government is subject to restrictions as set forth in applicable laws and regulations. Use of the materials by the Government constitutes acknowledgment of Solasta's proprietary rights in them.
This Agreement shall be governed by and construed under the law of the State of Kansas without regard to conflicts of law principles or rules thereof. You agree and understand that Solasta and you each waive your respective right to a trial by jury.
The trademarks, service marks, and logos (the "Trademarks") used and displayed on this site are registered and unregistered Trademarks of Solasta and others. Nothing on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the site, without the written permission of the Trademark owner. Solasta aggressively enforces its intellectual property rights to the fullest extent of the law. The name of Solasta Corporation or the Solasta logo may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this site, without prior, written permission. Solasta prohibits use of the Solasta logo as a "hot" link to any Solasta site unless establishment of such a link is approved in advance by Solasta in writing. A partial list of U.S. Trademarks owned by Solasta follows. Any questions concerning the use of these Trademarks or whether a Trademark that does not appear on this list is a Trademark of Solasta should be referred to Solasta at 620-663-2161. The Trademarks followed by an asterisk (*) are registered trademarks of Solasta.
Disclaimer of Warranty
Although Solasta strives to make this site and the materials, products and services provided through this site helpful, reliable and current, you understand that your access to and use of the site and all materials, products and services available through it and Solasta are at your own initiative and risk. The materials and products on this site are provided "as is" without warranties of any kind either express or implied. To the fullest extent possible pursuant to the applicable law, Solasta disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or other violation of rights. Solasta does not warrant or make any representations regarding the use, validity, accuracy, or reliability of, or the results of the use of, or otherwise respecting, the materials abd products on this site or any sites linked to this site.
Returns / Refunds
Customer must notify Solasta in person, by phone, or by email within 5 business days of Customer's receipt of the ordered products if there are any defects discovered in the ordered product or the claim will be denied. In order to properly identify any issues with the product, Solasta reserves the right to request photos or return of the product for verification. If your package arrives damaged, you must first report the package as damaged with the delivering driver. Make sure to take photos of the damage to the package as well as the damage to its contents/product. If we are not given proper documentation to file a claim (photos of the product AND package), the claim and reorder will be the Customer's responsibility and we cannot guarantee that you will be reimbursed
Limitation of Liability
Neither Solasta, its affiliates nor the officers, directors, employees, representatives and agents of any of the foregoing (all such individuals and entities as listed heretofore in the sentence, collectively, the "Solasta Associates"), shall be liable to you, your company, or any third party for any loss, cost, damage or other injury, whether in contract, tort, negligence, strict liability or otherwise, arising out of or in connection with: (A) Your use, negligent use or non-use, or your reliance on or failure to rely on the site, the content, and the materials, products and services accessible, accessed or used on or through the site; (B) any decisions made or not made, or actions taken or not taken by you, your company, or any third party with regard to, in reliance on, or as a result of access and use of the site, the content, and the materials, products and services available on or through the site; (C) Solasta's performance of or failure to perform its obligations under or in connection with this Agreement, or (D) your purchase and use of any goods or services provided by third parties through this site. under no circumstances shall the Solasta associates be liable to you, your company or any third party for any indirect, consequential, incidental, punitive, special or similar damages or costs (including, but not limited to, lost profits or data, loss of goodwill, loss of or damage to property, loss of use, business interruption and claims of third parties, arising out of or in connection with this Agreement, the use, negligent use or non-use of materials, products and services available on or through the site, the use, copying or display of this site or the content, transmission of information to or from the site over the internet, or any other cause beyond the control of Solasta. In a jurisdiction that does not allow the exclusion or limitation of liability for certain damages, the liability of the Solasta associates shall be limited in accordance with this Agreement to the fullest extent permitted by law. Solasta will not be responsible for any delays in delivery which result from any circumstances beyond its control, including without limitation, product unavailability, carrier delays, delays due to fire, severe weather conditions, failure of power, labor problems, acts of war, terrorism, general insurrection, acts of god or acts of any government or agency.
You understand that all information, data, text, photographs, graphics, messages or other material ("Content") are the sole responsibility of the person from which such content originated. This means that you, and not Solasta, are entirely responsible for all content that you send, upload, post or transmit. Any material, information or idea you transmit to or post on this site by any means will be treated as non-confidential and non-proprietary, and may be disseminated or used by Solasta or its affiliates for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products. You are prohibited from posting or transmitting to or from this site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law. Solasta reserves the right to edit or remove any post or transmission that, in its judgment, is not appropriate.
The site can be accessed from countries around the world. Solasta makes no representation that the site, or the services and products available through it, are appropriate or available for use at other locations outside the United States, and access to the site from territories where the site or any of its services or products are illegal is prohibited.
Most orders will ship within 24 business hours. While we do make every accommodation to honor this turnaround, various factors such as equipment failures, technical difficulties, product availability, or anything else may affect our turnaround time.
Orders that have not been shipped or processed will be considered for cancellation. Solasta is not responsible for any duplicated orders that are placed on our website due to Customer error.
Order Shipping & Delivery
While Solasta will use reasonable efforts to prevent delay of delivery schedules, in no case shall Solasta be liable for any consequential or damages resulting from any delay in shipment or delivery. Solasta shall not be liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances. Unexpected equipment failure, malfunction and or technical problems may delay the printing process. However, technical difficulty will not be the grounds for order cancellation.
Payment & Processing
Solasta will not process any order until we have received payment for it; your credit card is charged when you place your order with us, not when it ships. Credit Card is the only form of payment on this site. Some of our products, such as Kratom can only be purchased in our stores.
Lost or damaged shipments must be reported to Solasta immediately upon discovery. Solasta is not responsible for 3rd party shipping errors, omissions, or damaged shipments.
Refusal of Service
We reserve the right to refuse service without disclosing a reason, as permitted by applicable law.